Doesn't Piwik count all visitors


Hi everybody,

I just searched the forum but haven’t found any satisfied answers yet.

Piwik is counting visitors so far. That’s fine.

The issues is:
I added my blog to the service and also paid for some facebook website clicks.
Facebook is telling me, there where a few clicks, also shows me a lot of visitors.
But there are really less visitors counted coming from facebook or in Piwik.

For example: shows me around 30 clicks on a day - Piwik just shows one visitor coming from

How does this come?
I cannot believe all of those users have Javascript deactivated the page or closed it before the JS was triggered.

Thanks a lot for your feedback

(Stefan Giehl) #2

There are more visitors not counted. Those having DoNotTrack enabled or having an Addblocker installed, that also blocks piwik.
In addition it might be possible that Facebook uses a redirection page to hide the real referer.


Hey Steve,
thanks for the reply!
Currently I just have a Piwik-count of 10% - that’s is really annoying :frowning:
Is there an additional tracking possible, to get the average of all Visitors? Maybe the server logs or something like that? So i could see if the external pages are counting correct.
I guess adblockers are currently trendy and a lot of people will get one soon…