Description:
I’m experiencing an anomaly in Matomo (5.1.1) between the “Acquisition” → “Campaigns” → “Campaign Names” report and the detailed Visit Log.
- For a specific campaign the Campaign Names report shows a total of 2 visits for the period from 2025-04-28 to 2025-05-05.
- However, when I check the Visit Log for the same campaign and timeframe, approximately 115 visits are clearly labeled with the same campaign name.
We see the same anomaly for other campaigns.
Important notes:
- No segments or filters are active.
- The campaigns that show the described anomaly do not have further campaign url parameters (e.g. source or medium).
- The Matomo version used is current (5.1.1).
Questions:
- Has anyone else experienced similar discrepancies?
- Could this be related to archiving?
- Any suggestions on how to troubleshoot this issue?
Thank you very much in advance for your assistance!