Direct entry goals not displayed in dashboard



I have a problem where any goals coming from a Direct Entry (referrer_type=1) is NOT displayed in the Piwik dashboard. It is however tracked and added to the piwik_log_conversion with referrer_type=1.

Any report under “View goals by Referrers” does not account for Direct Entry goals. Reports under “View goals by Visit” counts all goals including direct entries.

All other goals from search engines and campaigns show up fine in the dashboard.

I attached a screenshot to better explain. The table shows 51 total conversions while the report claims 90 conversions. The difference of 39 are the goals coming from direct entries which I found in the database.

Thanks for your time,

(Matthieu Aubry) #2

Thanks for the report. The demo shows the same behavior / bug. I created a ticket Goals conversion by "referrer type" does not credit "Direct entry" · Issue #2975 · matomo-org/matomo · GitHub


Thanks Matt! I applied the fix and everything is working perfectly now.