Device Detection


#1

Dear,

I am new to piwik, working on device detection.
Some of the devices will detect properly, showing brand name and model name.
For undetectable devices showing Unknown.(ex : Moto G)

Can you please explain, why model and brand showing Unknown.
Is there any solution for detecting all devices (Do not show Unknown).

Please help me.


(Matthieu Aubry) #2

Hello, we use this library which we have developed: GitHub - matomo-org/device-detector: The Universal Device Detection library will parse any User Agent and detect the browser, operating system, device used (desktop, tablet, mobile, tv, cars, console, etc.), brand and model.

There you can find all information and source code. Please create tickets for new suggestions.


#3

Thanks for your suggestion.
This piwik module is installed in prestashop.
Please send me the code related to prestashop.

Please help me


#4

Hello,
I am testing piwik and it is super! :_)
One from my devices was not recognized. How can I help to add this device into your database of devices?

In my Apache access log is record:


"Mozilla/5.0 (Linux; Android 4.2.2; [b]TA10CA3[/b] Build/JDQ39) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/41.0.2272.96 Safari/537.36"

the TA10CA3 is this tablet:
ECS Tablet

Thank You for all
Regards Zdenek


(Matthieu Aubry) #5

Hi there,

To contribute you can do a Pull request, see: GitHub - matomo-org/device-detector: The Universal Device Detection library will parse any User Agent and detect the browser, operating system, device used (desktop, tablet, mobile, tv, cars, console, etc.), brand and model.


#6

ok I have made the “pull request” (commit 6b112a10979f6a7f9f34393474fa8871dfd0c955)
Tablet
brand:ECS ; model:TA10CA3