Data Warehousing Access

Our keys to the Matomo S3 Bucket for Data Warehousing seem to have been cleared from the platform (when I login and now go to settings, they values are empty).

I generated new keys, but they are giving us an access denied error when we try to access the bucket.

Is anyone else having issues with this?

Thanks!

1 Like

It seems like the list bucket permission and including owner details were stopping this. I believe someone on the Matomo side has changed the AWS S3 access permissions. We have amended our process to not list the buckets and not get owner information and we have managed to get this working again, but something has definitely changed on the Matomo side.

Hi Gannon, the permissions have always prevented the listing of buckets. Glad to hear you got it working.