Dashboard will not load on Firefox after update

After updated Piwik today, my dashboard will not load with Firefox, it loads fine with IE. I’ve tested on 2 machines, same results. I can click the links, but clicking on the sites dropdown, or the calendar does nothing as well. What is causing this? I’ve attached a screenshot of what I see using firefox, all my boxes are missing.

I’ve deleted everything completely and re-installed and still have the same results with Firefox.

have you tried deleting browser cache ?

Yes, I’ve deleted my browser cache and cookies.

It’s doing it on my other computer too, so it’s a c o n f l i c t with firefox

ps. why is the word c.on.fli.ct banned?

do you see any javascript error in the Firefox javascript console ?

No, It’s not triggering any errors. I can go to visitors, Actions, Referrers, and Goals, and it all displays, except the website dropdown and calendar does nothing when I click on it. The dashboard will not display any of the blocks at all.
When I click the dashboard link, the widget’s & dashboard menu is showing under the calendar, but when I refresh the page, it disappears. I’ve attached a screenshot.

Any chance after updating your php.in memory went back to a low default?

Probably not a php memory issue since it works in chrome… Not sure, can you PM the Piwik URL login password and bug description and this Post url ? thanks (or email matt att piwik.org )

Any chance after updating your php.in memory went back to a low default?[/quote]
It’s working with IE, so it’s a firefox issue

On the site you have sent me I see Cloudflare is injecting some javascript in piwik. This javascript is causing Firefox to fail with Piwik. Please contact Cloudflare developers to notify them that their Javascript breaks Piwik dashboard! Thanks

Sure enough, I disabled cloudflare and it’s working. I never had any problems with cloudflare and piwik until the update. Thanks Matt.

Ok thanks it would be nice if you could report the issue to them so they could fix their code :slight_smile:

After upgrade from 1.9.2 to 10.1.1, Piwik not works with IE
I get a javascript error:
Agent utilisateur : Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)
Horodateur : Wed, 16 Jan 2013 08:07:00 UTC
Message : Identificateur, chaîne ou nombre attendu
Ligne : 1029
Caractère : 95
Code : 0
URI : http://srvpwk.intranet.chuv/piwik/index.php?module=Proxy&action=getJs&cb=d38f5db8a827807e095fe14dc86d69f7

do you get this error on the demo.piwik.org ?

On demo.piwik.org there are no error.

see Troubleshooting - Analytics Platform - Matomo

I have read the FAQ and do every things when piwik not works after upgrade (clear IE cache, rm /tmp files under piwik)
but no changes

try reupload all files. if there are noerror on demo yours should be the same

I have also reupload the piwik files. without any changes

The problem is the IE compatibility display parameter. To work, the INTRANET must be disabled