Since I done the update 1.7 to V1.8.2 ( 1and1 hosting) always no automatic report working !!
I have followed all patch and other process but noway
30 web site … manualy pdf or html that’s work …but sometime a error 500 …
when I don’t have error500 the maualy report works and give me or send the report …
about the error500 where I can see on the server .?
Annother problem is: after I set a 777 on the tmp and all inside … always impossible to connect directly into tmp/logs :
Error 403 - Forbidden
L’accès au fichier requiert une autorisation.
I’m having the same issue as everyone else. Daily/weekly/monthly emails were being sent out without issue. After the upgrade they were going out then stopped all of the sudden. I applied the suggested patch and they went out once… and not again. Manually sending out emails works, no problem.
This might be related in some way, if not a different issue, but I added two new sites – the first one I didn’t enter the information correctly (all blank called “Name”) I did not setup emails for it of course, however, for the life of me I cannot delete it, or any other sites. The delete button just doesn’t work.
Hello Matt
I want to help you to have a Piwik functionnal but after I done all your patch and setting I don’t understand how to see /tmp/logs ? because I have an error:
Error 403 - Forbidden
L’accès au fichier requiert une autorisation.
Please can you help me ?
Well, very, very wierd… after recieving no emails for the past week… I recieved them last night - no changes have been made at all.
Before I turn on the logging, I’ll wait and see if the reports get sent out tonight and weekly reports this weekend…
As many Piwik-users had this wierd effect of automatic sending the e-mail reports after a while (me too) I suppose the reportproces can’t be finished without enough historical data after the update? It can’t be coincidence, luck or gremlins I think…