Custom variable wrongly getting updated

Support & Bugs
1

We are capturing EmployeeID in our web page using piwik custom variable option.

Here is my code,

var _paq = _paq || [];
    (function () {
        var u = (("https:" == document.location.protocol) ? "URL" : "URL");
    	_paq.push(['setSiteId', '3']);
        _paq.push(['setTrackerUrl', u + 'piwik.php']);
   	_paq.push(['setCustomVariable', '1', 'EmployeeID', '123456', 'visit']);
	_paq.push([function () {
	var customVariable = this.getCustomVariable(1);
        } ]);

	_paq.push(['trackPageView']);
    	_paq.push(['enableLinkTracking']);

        var d = document,
    	g = d.createElement('script'),
        s = d.getElementsByTagName('script')[0];
        g.type = 'text/javascript';
    	g.defer = true;
        g.async = true;
    	g.src = u + 'piwik.js';
        s.parentNode.insertBefore(g, s);
    })();

And execute the following query in mysql to view visit log info.

Query:

SELECT LV.custom_var_v1 AS EmployeeID, LV.*
FROM piwik_log_visit LV
WHERE LV.idsite=3 AND LV.custom_var_v1 = 123456 ORDER BY LV.idvisit DESC;

But after few minutes the EmployeeID is updated wrongly in piwik_log_visit table’s “custom_var_v1” field with different EmployeeID for the same idvisit.

2

What is the data before the problematic update, and after? what is your JS code?

3

Hi Matt,

Thank you very much for your swift response.

We believe this is resolved. Our servers are behind proxy, so made recommended setting in config fie.

Once again thank you.