we have changed from the core Matomo Tag to MTM lately and I am a bit confused with the Cross Domain Linking and where to define it now.
We have multiple (country) domain sites, like
xyz.de etc. and I would like to track a Visitor through all of these domains. All these domains are set independently in Matomo with their own site ID’s but I would like to follow the customers journey throughout the sites. At this stage I can see the visitor coming to
xyz.com, then I can “guess” it is the same visitor on
xyz.it by checking the Place/timing…
That leads me to my question:
Where would I set these domains up, as I now have two places in Matomo to configure this.
- I would go to Administration → Manage Measurables →
here I edit the URL Alias to include
- Go to Tag Manager Container for
xyz.com→ Variables → Matomo Configuration
here I enable “Enable Cross Domain Linking”
I would guess I do not need to include
xyz.it in this configuration under “Domains” unless I do not want the Visitor Log to show it as an Outlink.
Do I also now need to do the reverse as well, ie. In the Site Management of
As we are also using the “Conversion Exports” Add On it will make a difference in the conversion rate as currently the visitor comes to
xyz.com through a Google Campaign and then selects Italian and moves to
xyz.it and now makes a purchase, it will not be attributed to the Google Campaign anymore as on
xyz.it the visitor currently has a different visitor ID.
Thanks for your help.