Cron Job Error API

HI,

I incresed the memory limit twice as suggested but still get this error mail every 5 mins :frowning:

What can I do?

Thx

Dan

ERROR Piwik\Access[2014-10-20 14:05:01] [d0c0b] Got invalid response from API request: http://xxxx/piwik/index.php?module=API&method=API.getDefaultMetricTranslations&format=original&serialize=1&trigger=archivephp. The response was empty. This usually means a server error. This solution to this error is generally to increase the value of ‘memory_limit’ in your php.ini file. Please check your Web server Error Log file for more details.
ERROR Piwik\Access[2014-10-20 14:05:01] [d0c0b] The Piwik URL xxxx.de does not seem to be pointing to a Piwik server. Response was ‘’.

Check your server error log, do you see anything in there?

HI MAtt,

thx

see this

[20-Oct-2014 12:35:20 UTC] PHP Fatal error: Class ‘Piwik_Plugin’ not found in /home/trinkgu/public_html/xxx.de/piwik/plugins/VisitorGenerator/VisitorGenerator.php on line 17
[20-Oct-2014 12:36:05 UTC] PHP Fatal error: Class ‘Piwik_Plugin’ not found in /home/trinkgu/public_html/xxx.de/piwik/plugins/SecurityInfo/SecurityInfo.php on line 17
[20-Oct-2014 12:36:20 UTC] PHP Fatal error: Class ‘Piwik_Plugin’ not found in /home/trinkgu/public_html/xxx.de/piwik/plugins/VisitorGenerator/VisitorGenerator.php on line 17
[20-Oct-2014 12:48:24 UTC] Error in Piwik: Das Datumsformat muss YYYY-MM-DD, or ‘today’ or ‘yesterday’ oder eine andere, von der Funktion strtotime unterstützte Zeichenkette sein. (Besuchen Sie PHP: strtotime - Manual für nähere Informationen):

? is this the reason?

Thx

Dan

Alright you can download the new ones from: http://plugins.piwik.org/

Likely you were using Piwik from before 2.0 and so you may have to manually update those two plugins (or use Marketplace from within Piwik?)

Hi Matt,

yes am long time user :slight_smile:

Thx :slight_smile:

Are there specific instructions how to update existing plugins?

Sorry :frowning: am no server expert

Thanks a million

Dan

Go to Settings > Marketplace > can you there install the SecurityInfo and Visitorgenerator plugins?

HI

thx

yes, and the problem resolved with the update to 2.8.1

Thx

Dan