Create CustomDimension in admin panel

Feature Suggestions
1

I have followed the steps defined in the link to install custom dimension
https://matomo.org/docs/custom-dimensions/

but when i got to “Custom Dimensions” from menu item i see the blank screen there is no option or button to create one. any possible reason for this?

2

Hi there,
do you have full rights?

3

yes, i do have, i have logged in as admin and i am using v3.13.2 version

4

Hi,

Can you check your browsers developer tools (network tab and console) for an error when you see the blank screen?

5

for only one site or for all of them? better to debug as a super user.

1 Like
6

That should not matter. I am guessing that a request to some .directive.html file fails.

7

Thankyou @Lukas @RonanChardonneau as you predicted it was the browser issue, i was using chrome then i tried in safari there i could see the buttons to configure.it works in safari

1 Like