./console: Permission denied - Fix error private directories are accessible

Support & Bugs
1

I’m trying to fix error private directories are accessible.

Using this guide https://matomo.org/faq/troubleshooting/how-do-i-fix-the-error-private-directories-are-accessible/?mtm_campaign=Matomo_App&mtm_source=Matomo_App_OnPremise&mtm_medium=App.Installation.systemCheckPage

Using ssh Linux Ubuntu Server in the Matomo directory I put ./console core:create-security-files

But it says - ./console: Permission denied

How to fix the error private directories are accessible?

2

Hi @WebRanger1
You have to login (via SSH) with another user or change the user while running the console.