Console error when using cron to auto-archive

Support & Bugs
1

Using Piwik 2.4.0-b5 and running a cron job in cPanel to auto archive as per the instructions in the Piwik docs section.

This is the job…


/usr/local/bin/php -f /home/user/public_html/analytics/console core:archive --url=http://www.analytics.domain.com/ > /home/user/public_html/analytics/piwik-archive-output.log

I get this in the piwik-archive-output.log


Warning: Unexpected character in input:  '\' (ASCII=92) state=1 in /home/user/public_html/analytics/console on line 23

Parse error: syntax error, unexpected T_STRING in /home/user/public_html/analytics/console on line 23

Line 23 of that file is


Piwik\Translate::loadEnglishTranslation();
2

it looks like your PHP CLI Is not running at least PHP 5.3

PLease check that your PHP CLI is using at least PHP 5.3.1 - ask your webhost if you have a question

3

I’m having the exact same problem, and I am running Piwik 2.4.0 on PHP 5.4, though the PHP CLI is version 5.2.17.

Does this mean that the archiving is not working?

Since I’m on shared hosting, I don’t think I can use a different version of the PHP CLI. Any suggestions?

4

Ask your web host how you can use newer version of PHP on the CLI, they should offer this option

5

Thanks Matt, yes they do, and now it’s working perfectly.