I first set up tracking for an internal website with Matomo Cloud Hosting.
It’s been working fine.
I completed the setup of a Matomo Self Hosted instance on another internal server.
Registered the same internal site there, but
after two days it still displays “No data has been recorded yet”.
The Tracking Script for both is on all the pages.
The script for the Self Hosted instance looks correct, it matches what is in the website setup screen in the Self Hosted Matomo…
On the Web App Server being tracked I can access the Self Hosted site in a browser,
and can reach the /piwik.php file there which displays “This resource is part of Matomo. …”
I tried swapping the order of the tracking scripts on the page,
and tried renaming all the var-s in the script from the Self Hosted site,
neither of these steps made any difference.
This leads me to believe it is not a connectivity issue, I see no reason the Web App should have any trouble sending data to the Self Hosted site.
What else could be allowing the Cloud Hosted version to work, but the Self Hosted version is not?
Thank you for considering my question!