ClickHeat

Support & Bugs
1

I am getting the following error when I try to open heatmap installed with piwik clickheat plugins. The plugins installation is fine. I am on piwik 1.8.2 version.

There is an error. Please report the message (Piwik 1.8.2) and full backtrace in the Piwik forums (please do a Search first as it might have been reported already!).

Warning: include(/global/pub/cgi/stats/piwik/config/clickheat.php): failed to open stream: No such file or directory in /global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php on line 48

Backtrace -->
#0 Piwik_ErrorHandler(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:48]#1 Piwik_ClickHeat_Controller::init(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:48]#2 Piwik_ClickHeat_Controller->init(…) called at [/global/pub/cgi/stats/piwik/core/Controller.php:56]#3 Piwik_Controller->__construct(…) called at [/global/pub/cgi/stats/piwik/core/FrontController.php:120]#4 Piwik_FrontController->dispatch(…) called at [/global/pub/cgi/stats/piwik/index.php:53]

There is an error. Please report the message (Piwik 1.8.2) and full backtrace in the Piwik forums (please do a Search first as it might have been reported already!).

Warning: include(): Failed opening ‘/global/pub/cgi/stats/piwik/config/clickheat.php’ for inclusion (include_path=’.:/usr/share/php:/usr/share/pear’) in /global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php on line 48

Backtrace -->
#0 Piwik_ErrorHandler(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:48]#1 Piwik_ClickHeat_Controller::init(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:48]#2 Piwik_ClickHeat_Controller->init(…) called at [/global/pub/cgi/stats/piwik/core/Controller.php:56]#3 Piwik_Controller->__construct(…) called at [/global/pub/cgi/stats/piwik/core/FrontController.php:120]#4 Piwik_FrontController->dispatch(…) called at [/global/pub/cgi/stats/piwik/index.php:53]

There is an error. Please report the message (Piwik 1.8.2) and full backtrace in the Piwik forums (please do a Search first as it might have been reported already!).

Notice: Constant CLICKHEAT_PATH already defined in /global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php on line 37

Backtrace -->
#0 Piwik_ErrorHandler(…) called at [:]#1 define(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:37]#2 Piwik_ClickHeat_Controller->init(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:58]#3 Piwik_ClickHeat_Controller->view(…) called at [:]#4 call_user_func_array(…) called at [/global/pub/cgi/stats/piwik/core/FrontController.php:138]#5 Piwik_FrontController->dispatch(…) called at [/global/pub/cgi/stats/piwik/index.php:53]

There is an error. Please report the message (Piwik 1.8.2) and full backtrace in the Piwik forums (please do a Search first as it might have been reported already!).

Notice: Constant CLICKHEAT_INDEX_PATH already defined in /global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php on line 38

Backtrace -->
#0 Piwik_ErrorHandler(…) called at [:]#1 define(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:38]#2 Piwik_ClickHeat_Controller->init(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:58]#3 Piwik_ClickHeat_Controller->view(…) called at [:]#4 call_user_func_array(…) called at [/global/pub/cgi/stats/piwik/core/FrontController.php:138]#5 Piwik_FrontController->dispatch(…) called at [/global/pub/cgi/stats/piwik/index.php:53]

There is an error. Please report the message (Piwik 1.8.2) and full backtrace in the Piwik forums (please do a Search first as it might have been reported already!).

Notice: Constant CLICKHEAT_ROOT already defined in /global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php on line 39

Backtrace -->
#0 Piwik_ErrorHandler(…) called at [:]#1 define(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:39]#2 Piwik_ClickHeat_Controller->init(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:58]#3 Piwik_ClickHeat_Controller->view(…) called at [:]#4 call_user_func_array(…) called at [/global/pub/cgi/stats/piwik/core/FrontController.php:138]#5 Piwik_FrontController->dispatch(…) called at [/global/pub/cgi/stats/piwik/index.php:53]

There is an error. Please report the message (Piwik 1.8.2) and full backtrace in the Piwik forums (please do a Search first as it might have been reported already!).

Notice: Constant CLICKHEAT_CONFIG already defined in /global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php on line 40

Backtrace -->
#0 Piwik_ErrorHandler(…) called at [:]#1 define(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:40]#2 Piwik_ClickHeat_Controller->init(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:58]#3 Piwik_ClickHeat_Controller->view(…) called at [:]#4 call_user_func_array(…) called at [/global/pub/cgi/stats/piwik/core/FrontController.php:138]#5 Piwik_FrontController->dispatch(…) called at [/global/pub/cgi/stats/piwik/index.php:53]

There is an error. Please report the message (Piwik 1.8.2) and full backtrace in the Piwik forums (please do a Search first as it might have been reported already!).

Notice: Constant IS_PIWIK_MODULE already defined in /global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php on line 41

Backtrace -->
#0 Piwik_ErrorHandler(…) called at [:]#1 define(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:41]#2 Piwik_ClickHeat_Controller->init(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:58]#3 Piwik_ClickHeat_Controller->view(…) called at [:]#4 call_user_func_array(…) called at [/global/pub/cgi/stats/piwik/core/FrontController.php:138]#5 Piwik_FrontController->dispatch(…) called at [/global/pub/cgi/stats/piwik/index.php:53]

There is an error. Please report the message (Piwik 1.8.2) and full backtrace in the Piwik forums (please do a Search first as it might have been reported already!).

Notice: Constant CLICKHEAT_LANGUAGE already defined in /global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php on line 47

Backtrace -->
#0 Piwik_ErrorHandler(…) called at [:]#1 define(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:47]#2 Piwik_ClickHeat_Controller->init(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:58]#3 Piwik_ClickHeat_Controller->view(…) called at [:]#4 call_user_func_array(…) called at [/global/pub/cgi/stats/piwik/core/FrontController.php:138]#5 Piwik_FrontController->dispatch(…) called at [/global/pub/cgi/stats/piwik/index.php:53]

There is an error. Please report the message (Piwik 1.8.2) and full backtrace in the Piwik forums (please do a Search first as it might have been reported already!).

Warning: include(/global/pub/cgi/stats/piwik/config/clickheat.php): failed to open stream: No such file or directory in /global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php on line 48

Backtrace -->
#0 Piwik_ErrorHandler(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:48]#1 Piwik_ClickHeat_Controller::init(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:48]#2 Piwik_ClickHeat_Controller->init(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:58]#3 Piwik_ClickHeat_Controller->view(…) called at [:]#4 call_user_func_array(…) called at [/global/pub/cgi/stats/piwik/core/FrontController.php:138]#5 Piwik_FrontController->dispatch(…) called at [/global/pub/cgi/stats/piwik/index.php:53]

There is an error. Please report the message (Piwik 1.8.2) and full backtrace in the Piwik forums (please do a Search first as it might have been reported already!).

Warning: include(): Failed opening ‘/global/pub/cgi/stats/piwik/config/clickheat.php’ for inclusion (include_path=’.:/usr/share/php:/usr/share/pear’) in /global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php on line 48

Backtrace -->
#0 Piwik_ErrorHandler(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:48]#1 Piwik_ClickHeat_Controller::init(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:48]#2 Piwik_ClickHeat_Controller->init(…) called at [/global/pub/cgi/stats/piwik/plugins/ClickHeat/Controller.php:58]#3 Piwik_ClickHeat_Controller->view(…) called at [:]#4 call_user_func_array(…) called at [/global/pub/cgi/stats/piwik/core/FrontController.php:138]#5 Piwik_FrontController->dispatch(…) called at [/global/pub/cgi/stats/piwik/index.php:53]

2

Please post the bug in the clickheat ticket directly: Plugin for Click map · Issue #5493 · matomo-org/matomo · GitHub

3

Good news: we’re working on Heatmap Analytics for Piwik + scrollmap + click map! It will be awesome and make sure to hear when it’s released by signing up here: http://www.heatmap-analytics.com/

4

We've just released Heatmap + Session Recording for Piwik Analytics!

More info:

  • Heatmaps show you where on a page your visitors click, move the mouse and how far down they scroll so you can discover which content your visitors actually pay attention to, where your content is confusing, and whether your content is engaging. Based on this information you can improve your content and page structure and ultimately increase your conversions.
  • Session Recordings lets you record all clicks, mouse movements, scrolls and form interactions of a visitor so you can replay them in a video. See exactly what your visitors did on your website to truly understand them. Find out where they have problems or get confused to improve usability and conversions.

Comes with 100% data ownership, full control over your data, and no limitations.

Learn more