Can't install Form Analytics plugin

Here is the screenshot of the problem (Module: Marketplace, Action: installPlugin, In CLI mode: false)

As this concerns a premium feature, you should contact shop at innocraft dot com
Or maybe @innocraft can help you?

Hi @jrw sorry for the delay, can you please get in touch with us on shop@matomo.org as we will need more details from you to troubleshoot what is occurring.

Looking forward to hearing from you directly.

Regards,