Hi,
For a change, this isn’t really a bug in Matomo, but something different.
You had a bit of a bad timing, because today MaxMind (the provider of the GeoIP databases) shut down their free download server (which causes this issue). (Announcment)
If you want to continue using Geolocation you can:
- Sign up for a maxmind account, read through all license agreements and follow them exactly (including regularly deleting the database files).
- use the official geoipupdate client for updating the files
- Use the last database that was licensed under the Creative Commons license and accept that you won’t get updates
- Use the plugin maintained by the IP2Location developers and their geoip system: IP 2 Location - Matomo Plugins Marketplace
- try to use IP to City Lite Free Database Download (but I don’t think Matomo is already compatible with their format)
- Wait what comes out of the Matomo development here: MaxMind GeoIP DB no longer available / license changes etc · Issue #15308 · matomo-org/matomo · GitHub