Cannot exclude myself after changed IP

Support & Bugs
1

Hello,

All the time I could exclude my own IP from counting; But I had to change internet provider and my IP is changed - and now Piwik is counting my own visits and I don’t know what to do…I deleted and set again my token, I deleted the cookie manually from my browser; all in vain - it seems still is counting my visits with my current (new) IP…

2

Go to Settings > Websites and add your new IP to the exclusion list. Alternatively set the ignore_cookie in the admin backend of Piwik.