Campaign URL not working for newsletter email

Support & Bugs
1

I have used the campaign url builder to make campaign tracking links in a newsletter that will be delivered by email. When I test the links nothing shows up in the dashboard. I’ve read all the documentation for campaign tracking and I cant tell what I’m missing. This is the link that the builder created and it doesn’t work. Is there a parameter that I may be missing?

www.google.com/?pk_campaign=monday_mitre_email&pk_source=newsletter&pk_medium=email&pk_content=job_openings

or should the link be like this similar to how the image beacon is setup?

www.google.com/?idsite=11&rec=1&bots=1&url=https%3A%2F%2F@@env@@.mitre.org%2Fnewscenter%&pk_campaign=monday_mitre_email&pk_medium=email&pk_content=job_openings

Thank you for the assist.

2

Hi,

The campaign URL parameter only work if you are linking to your website (as in a website that is tracked by Matomo).
So open https://yoursite.example/?pk_campaign=monday_mitre_email&pk_source=newsletter&pk_medium=email&pk_content=job_openings and you should see the campaign data in the visitor log next to your visit.

1 Like
3

Is there anyway to track when they go to external sites? But this worked and I really appreciate your help.