Broken entry of a day

Support & Bugs
1

Hey guys,

I have used Piwik for about an half year now.
Since one day in October everything that has to do with a time period is broken (mainly charts). I know the date, cause on this special day Piwik cannot show me anything…
And since that day Flash Chart always says “Error #2320”.

How can I fix that problem? I guess if I simply drop this day from the database I will crash it, wouldn’t I? And I’m not sure if it is that easy to “drop a day”, either.

Regards,
ps-evo

2

what do you mean by “period stats are broken” exactly?
can you some error message using Firebug?>

3

If archives have been generated, delete the row(s) for that date.

If you can, dump the rows for that day into a file, and we might be able to figure out the cause.

4

[quote=matthieu @ Nov 9 2009, 06:28 PM) <{POST_SNAPBACK}>

what do you mean by “period stats are broken” exactly?
can you some error message using Firebug?>

Take look on the picture attached (I wasn’t allowed to upload it somewhere else, to use the [img ] tag style_emoticons/<#EMO_DIR#>/tongue.gif ).
Firebug just shows me a 500 error for each module…
QUOTE (vipsoft @ Nov 9 2009, 11:26 PM]If archives have been generated, delete the row(s) for that date.

If you can, dump the rows for that day into a file, and we might be able to figure out the cause.[/quote]
So simply run

SELECT * FROM `ps_evo_stats`.`piwik_archive_numeric_2009_10` WHERE date1 = '2009-10-13'
and
SELECT * FROM `ps_evo_stats`.`piwik_archive_blob_2009_10` WHERE date1 = '2009-10-13'

?
I thought that may crashes my database…

I’ve added the hole table (no pma installed). Maybe you can find out the problem.

5

It looks like the problem is at least one bad row in your log_visit table causing 2009-10-13 to not be archived successfully.

Can you try a check/repair on your database?