Bouncers (1 Action only) have no avg time on page

General questions
1

Hello everyone,

I just noticed that all visitors that bounced have no avg. time on page. The time counter only starts after 2 actions.

That seems wrong to me as surely not all of those visitors bounce immediately - many of them probably read some text on the page, get what they want and then bounce back to google.

Can someone please explain it to me?

Thanks
Ru So

2

Not really by “after 2 actions”. One-Page-Visits have default no “Time on Page”, because an “action” is missing. An “action” is default a link click (next page), when link click tracking is activated.

_paq.push(['enableLinkTracking']);

For hidden “actions” detecting, there is the heartbeattimer, but that is not an interval since shes function was changed for 2 years. It detect page leave and similar. It has a timeout, also starts after x seconds. The minimum is 5 seconds.

_paq.push(['enableHeartBeatTimer', 5]);

Further you can use the matomo ping with own functions like this:

window.addEventListener('beforeunload', function(e) {
  _paq.push(['ping']);
});

or for a real heartbeat interval for the first 11 seconds.

var matomoheartbeat = setInterval(function() {
  _paq.push(['ping']);
}, 1000);
setTimeout(function() {
  clearInterval(matomoheartbeat);
}, 11000);

all after/below _paq.push(['trackPageView']);

_paq.push(['trackPageView']);
_paq.push(['enableLinkTracking']);
_paq.push(['enableHeartBeatTimer', 5]);
window.addEventListener('beforeunload', function(e) {
  _paq.push(['ping']);
});
var matomoheartbeat = setInterval(function() {
  _paq.push(['ping']);
}, 1000);
setTimeout(function() {
  clearInterval(matomoheartbeat);
}, 11000);

apart from that, it is possible, that the devices / browsers / browser plugins on the viewer-side block the tracking in details. In my matomo i have every time few visits without pagename or completly without time on page (not even 0 seconds).

1 Like
3

You’d need a second page to be able to measure time spent on a page (if you dont do a work a round matomo tag manager)

4

Hey Melbao, thanks a lot for your detailled answer! I forwared it to our developer and he’ll integrate the code!

Danke :slight_smile:

5

Hey Björn, does your answer add to what melbao said? Or are you saying that the time will only be count if a user clicks on a second page?
Cheers

6

Sorry, no - missed his answer