Hi,
on Thursday I have updated a worked Piwik installation to 2.14.0. After the update I have problems:
Since Sunday the next problem with this message and I get no admin menu:
message: Call to undefined method Piwik\Menu\MenuTop::addEntry() in /www/htdocs/…/piwik/plugins/ExampleUI/ExampleUI.php 48 using PHP 5.4.42-nmm1
Waht can I do?
Thanks for help
Mustermann
Hi Mustermann,
do you see any error in your server error log?
delete the file piwik/plugins/ExampleUI/ExampleUI.php
Hi,
I have delete the file piwik/plugins/ExampleUI/ExampleUI.php
and no I have this messages:
Fehlende Datei: /www/htdocs/…/piwik/plugins/ExampleUI/API.php
Fehlende Datei: /www/htdocs/…/piwik/plugins/ExampleUI/Controller.php
Fehlende Datei: /www/htdocs/…/piwik/plugins/ExampleUI/images/icons-planet/earth.png
Fehlende Datei: /www/htdocs/…/piwik/plugins/ExampleUI/images/icons-planet/jupiter.png
Fehlende Datei: /www/htdocs/…/piwik/plugins/ExampleUI/images/icons-planet/LICENSE
Fehlende Datei: /www/htdocs//piwik/plugins/ExampleUI/images/icons-planet/mars.png
Fehlende Datei: /www/htdocs//piwik/plugins/ExampleUI/images/icons-planet/mercury.png
Fehlende Datei: /www/htdocs//piwik/plugins/ExampleUI/images/icons-planet/neptune.png
Fehlende Datei: /www/htdocs//piwik/plugins/ExampleUI/images/icons-planet/saturn.png
Fehlende Datei: /www/htdocs//piwik/plugins/ExampleUI/images/icons-planet/uranus.png
Fehlende Datei: /www/htdocs//piwik/plugins/ExampleUI/images/icons-planet/venus.png
Fehlende Datei: /www/htdocs//piwik/plugins/ExampleUI/Menu.php
Fehlende Datei: /www/htdocs//piwik/plugins/ExampleUI/plugin.json
Fehlende Datei: /www/htdocs//piwik/plugins/ExampleUI/templates/evolutiongraph.twig
Fehlende Datei: /www/htdocs//piwik/plugins/ExampleUI/templates/notifications.twig
Fehlende Datei: /www/htdocs//piwik/plugins/ExampleUI/templates/sparklines.twig
This one is since some versions and I move the file as binary via ftp to the directory and then it is ok:
Unterschiedliche Dateigröße: /www/htdocs//piwik/plugins/UserCountry/images/flags/mo.png (erwartete Größe: 456, gefunden: 290)
Thanks for help.
Mustermann
Hi Matt,
where I can find the server log?
Since the version 2.14.0 piwik did not count any user!
I have this message:
I have delete the plugin ExampleUI and now I get this message more than 20x:
WARNING: /www/htdocs/w00d6ce5/piwik/core/Theme.php(140): Warning - file_exists(): open_basedir restriction in effect. File(plugins/ExampleTheme/images/sort_subtable_desc_light.png) is not within the allowed path(s): (/www/htdocs/w00d6ce5/:/tmp:/usr/bin:/www/htdocs/…:/bin:/usr/local/bin:/usr/share/php:/dev/urandom) - Piwik 2.14.0 - Please report this message in the Piwik forums: [forum.piwik.org] (please do a search first as it might have been reported already)
What can i do to have my daily accounting back?
Thanks for help.
Mustermann
@Mustermann what is your website URL tracked with Piwik?
also enable debug for Tracker as explaned here: Tracking HTTP API: API Reference - Matomo Analytics (formerly Piwik Analytics) - Developer Docs - v3
Hi,
you can see my website here http://oldtimer-veranstaltung.de/
I have put [Tracker] debug = 1 in the file “config.ini.php” on the server.
Thank you for help
Mustermann
The error message is Column not found: 1054 Unknown column ‘location_browser_lang’ in ‘field list’
please check workaround: 301 Moved Permanently
Hi,
sorry I don´t know what I had do do to solve the problem in the table of database:
please check workaround: [forum.piwik.org] —>
in meantime, fix your issue by running:
ALTER TABLE piwik_log_visit ADD COLUMN location_browser_lang VARCHAR(20) NOT NULL;
What shall I do?
All was running fine some years and after update to 2.14.0 I have no accounting .
Thanks for help.
Mustermann
execute the SQL query
ALTER TABLE piwik_log_visit ADD COLUMN location_browser_lang VARCHAR(20) NOT NULL;
via phpmyadmin or other sql tool?
Hi,
I have execute the SQL query
ALTER TABLE piwik_log_visit ADD COLUMN location_browser_lang VARCHAR(20) NOT NULL;
via phpmyadmin
Nothing had changed!
I get this messages:
WARNING: /www/htdocs/w00d6ce5/piwik/plugins/DevicesDetection/Visitor.php(89): Notice - Undefined index: config_browser_version - Piwik 2.14.0 - Please report this message in the Piwik forums: http://forum.piwik.org (please do a search first as it might have been reported already)
Since many years I use piwik and never I have had problems and now with 2.14.0 no acoounting visitors.
Thanks for help
Mustermann
The error message changed so it’s getting better. try this complete workaround with all columns :301 Moved Permanently
Hi Matt,
thank you for help. This was the solution:
http://forum.piwik.org/read.php?2,127838,page=1#msg-127967
Now the users will be account.
Musterrmann
After executing the relevant SQL correction the problem still appeared.
Since I noticed it was related to the plugin UserLanguage, I solved the problem by deactivating it.
I then was able to reactivate it without popping the problem anymore.
Hope this may help
michel
Same here. The update to 2.14.1 left me a blank page with just the navigation bar :X
I deactivated the plugin UserLanguage - phhhhh. OK its workin again now,but I think a bug fix is necessary.