Authz_core:error

Support & Bugs
1

Hello, having problems after last Matomo update. The website server ip cannot access to matomo.
Please help!

2023-03-07 11:00:18 UTC [apache][authz_core:error] [pid 91550] [client 35.214.167.151:12148] AH01630: client denied by server configuration: /home/u434-fi0qwvm3u34p/www/cescotveneto.it/public_html/wp-content/plugins/matomo/app/config/global.ini.php, referer: https://www.cescotveneto.it/wp-content/plugins/matomo/app/config/global.ini.php

2

Hi @Marzia
Can you check if the Apache user has rights access to Matomo files (777)?

3

Hi,

Perhaps you have to inspect your htaccess file(s).
Best regards

4

Got the same issue. But in my case the log is a bit different because I don’t use Wordpress:

429 [Sun Apr 16 17:35:28.424099 2023] [authz_core:error] [pid 4080655] [client [CENSORED]:52246] AH01630: client denied by server configuration: /var/www/analytics.[CENSORED].de/config/config.ini.php
430 [Sun Apr 16 17:35:28.436464 2023] [authz_core:error] [pid 4078815] [client [CENSORED]:52256] AH01630: client denied by server configuration: /var/www/analytics.[CENSORED].de/tmp/cache/tracker/matomocache_general.php
431 [Sun Apr 16 17:35:28.450330 2023] [authz_core:error] [pid 4080651] [client [CENSORED]:52270] AH01630: client denied by server configuration: /var/www/analytics.[CENSORED].de/tmp/
432 [Sun Apr 16 17:35:28.463335 2023] [authz_core:error] [pid 4078117] [client [CENSORED]:52272] AH01630: client denied by server configuration: /var/www/analytics.[CENSORED].de/tmp/empty
433 [Sun Apr 16 17:35:28.475825 2023] [authz_core:error] [pid 4078122] [client [CENSORED]:52288] AH01630: client denied by server configuration: /var/www/analytics.[CENSORED].de/lang/en.json
434 [Sun Apr 16 17:35:29.436255 2023] [authz_core:error] [pid 4080655] [client [CENSORED]:52298] AH01630: client denied by server configuration: /var/www/analytics.[CENSORED].de/config/global.ini.php
435 [Sun Apr 16 17:35:29.491251 2023] [authz_core:error] [pid 4078815] [client [CENSORED]:52312] AH01630: client denied by server configuration: /var/www/analytics.[CENSORED].de/config/global.ini.php

This is the automatically by Matomo generated .htaccess file:

# This file is auto generated by Matomo, do not edit directly
# Please report any issue or improvement directly to the Matomo team.

# First, deny access to all files in this directory
<Files "*">
<IfModule mod_version.c>
        <IfVersion < 2.4>
                Order Deny,Allow
                Deny from All
        </IfVersion>
        <IfVersion >= 2.4>
                Require all denied
        </IfVersion>
</IfModule>
<IfModule !mod_version.c>
        <IfModule !mod_authz_core.c>
                Order Deny,Allow
                Deny from All
        </IfModule>
        <IfModule mod_authz_core.c>
                Require all denied
        </IfModule>
</IfModule>
</Files>

This error hits every time I enter the system check in Matomo. The files does have Apache permissions (www-data:wwww-data, -rw-r--r--).

Here the config in apache2.conf:

<Directory "/var/www/">
        Options -Indexes +FollowSymLinks
        AllowOverride All
        Require all granted
</Directory>

But despite the error occurs Matomo works without any issue (especially Apache piped logging).