I am using server heteml. The data base name begins with underscore like “_test”. It is not possible to set up the data base.
I did two tests:
Test 1
Database Server: mysqlxxx.heteml.jp
Login: _test
Password: password
Database Name: test
Table Prefix: matomo
Adapter: PDO/MYSQL
In this case the error message is the following:
Please fix the following errors:
Database Name is not valid
Test 2
Database Server: mysqlxxx.heteml.jp
Login: test
Password: password
Database Name: test <<<<<< no underscore/ no blanc
Table Prefix matomo
Adapter: PDO/MYSQL
In this case the error message is the following:
Please fix the following errors:
Either the Database does not exist (and could not be created), or the specified User has insufficient privileges. Database user must have the following privileges: CREATE
ALTER
SELECT
INSERT
UPDATE
DELETE
DROP
CREATE TEMPORARY TABLES
You can add these privileges by using a tool such as phpMyAdmin or by executing the right SQL queries. If you don't know how to do these things, please ask your sysadmin to grant these privileges for you.
How to fix this problem?
Wilhelm