Archive.sh not working anymore

Support & Bugs
1

Hello everybody,

I use Piwik with 3 sites (appx 50’000 visits per day). I started 1 week ago. Until now everything went fine. Today the statistics where missing. I use the archive.sh Script to process the data.

When i call the archive.sh script now the following output is generated:

public_html/misc/cron/archive.sh

<?xml version="1.0" encoding="utf-8" ?> <?xml version="1.0" encoding="utf-8" ?> <?xml version="1.0" encoding="utf-8" ?>

Any idea what is going wrong?

Best regards

Nicolas

2

Any ideas?

I enabled logging, the only output is written to the api_log:

"Piwik_VisitsSummary_API" "getVisits" "a:3:{s:6:"idSite";N;s:6:"period";N;s:4:"date";N;}" "a:3:{i:0;s:3:"all";i:1;s:3:"day";i:2;s:6:"last52";}" "2.281" "Piwik_DataTable_Array<hr>" "2009-01-08T09:14:40+01:00" "0"
"Piwik_VisitsSummary_API" "getVisits" "a:3:{s:6:"idSite";N;s:6:"period";N;s:4:"date";N;}" "a:3:{i:0;s:3:"all";i:1;s:4:"week";i:2;s:6:"last52";}" "1.355" "Piwik_DataTable_Array<hr>" "2009-01-08T09:14:41+01:00" "0"
"Piwik_VisitsSummary_API" "getVisits" "a:3:{s:6:"idSite";N;s:6:"period";N;s:4:"date";N;}" "a:3:{i:0;s:3:"all";i:1;s:4:"year";i:2;s:6:"last52";}" "1.371" "Piwik_DataTable_Array<hr>" "2009-01-08T09:14:41+01:00" "0"
3

Do you have any error in the apache error log?

4

No, In the apache logs everything seams fine. Also in the web interface all stats up to the day the log archive job did not work anymore appear as they should.

5

The problem might be that you changed your password, hence your token_auth changed.
please check your token_auth is the right one for the super user.
there is a ticket to make the token_auth automatically loaded from the config file, which would be easier to handle.

6

[quote=matthieu @ Jan 12 2009, 09:07 PM]The problem might be that you changed your password, hence your token_auth changed. please check your token_auth is the right one for the super user.
there is a ticket to make the token_auth automatically loaded from the config file, which would be easier to handle.[/quote]

Thank you! This solved the problem. The archive job now works again.

Best regards

Nicolas