September 28, 2016, 2:32pm
Hi. No matter what I attempt to do, I can only get data out of the API going back ~7 weeks. Through the web interface, I can easily see I have data in July for this site; but the API will only go back to Aug. 8th. Is this a server setup issue? Here is the API call:
September 28, 2016, 9:20pm
Can you reproduce this issue on our demo?
September 28, 2016, 10:32pm
When I attempt to add this:
as an external source of data, i there are no decrypted ‘tables’ to import. Is there a default ‘authtoken’ i need to use?
September 30, 2016, 4:30pm
That demo Piwik site uses an idSite of 7 but your url asks for idSite of 21. Perhaps try changing that?
September 30, 2016, 5:09pm
Well that helped. Using idSite 7 I got a return that stated the information could come in 4 formats. However, no matter which format I tried, no data was returned for the last 13 weeks.
October 3, 2016, 4:43am
That’s because we don’t track user id on the demo…