I’m currently trying to fix a bug I don’t understand at all : The datas I’m getting from the VisitsSummary.get API function does not match the datas I can see on the Piwik’s user interface.
My request is like this :
The bounce rate i’m getting is ridiculously low, between 0% and 5%, and Piwik’s user interface gives me a bounce rate around 50% or 60%, which is the kind of rate i’m used to. I’m sure I had verified the datas I was retrieving with the API in the past, so I’m wondering why is it so different now ? Has something changed during the last Piwik update ?
I’ve tried another API function : http://demo.piwik.org/?module=API&format=XML&token_auth=my_token&method=Actions.getPageUrls&idSite=1&period=range&date=2015-12-15,2015-12-22&expanded=1&segment=pageUrl=@http://my_domain.com/devis/obseques-2?,pageUrl==http://my_domain.com/devis/obseques-2
I’m getting the same datas than the Piwik UI, around 60% boucne rate, so I’m sure there is a problem with VisitSummary, or with the way I use it.
Thanks for the support,