Anyone have issues with tracking pages which have been cached?

I recently added a redis cache to my site which caches the full html of a given page including the embedded tracking code for logged out users. Soon after I did this the traffic stats reported in piwik dropped considerably. From what I can tell this shouldn’t be an issue because the code just downloads piwik.js from our piwik server and then calls piwik.php. Has anyone else had similar experiences?

My only other thought for this drop in stats is large latency when connecting with our piwik server. At one point it took 30 seconds for a response from piwki. Is there any way for piwik to report on how long each of its calls make?

30 seconds is way long…

If you’re using Redis, I presume you got quite a popular/busy site, right?

So I also presume you also installed an Opcode Cache PHP for Piwik, right?

Dali

[quote=dali]
30 seconds is way long…

If you’re using Redis, I presume you got quite a popular/busy site, right?

So I also presume you also installed an Opcode Cache PHP for Piwik, right?

Dali[/quote]

The site is relatively popular, yes, but we use a hosted piwik so I’m not sure what their setup is. I think my only option is to install piwik on one of our servers so I can have more visibility into how it’s handling requests.