All counts are disappear

Support & Bugs
1

HI,

we use the latest version of piwik, we manage 235 sites and all working fine until few days ago.

2 days ago i’ve discovered that all counts are disappered, the sites are still present in piwik but all visits are zero.

During the debugging we have noted that if i import the log indicate that all is ok, the db count the dates but in piwik all is zero ever…

Any ideas?

I attach a simple screenshot

Thanks Davide

2

Update
After some fix this night the log rotate have succesfully imported the logs on piwi but theare are still problem.

In dashboard i can see , for example, the visit il last 24 hours but in graphics i can’t see nothing!!!I attach a screenshot

3

Setup the cron archiving: How to Set up Auto-Archiving of Your Reports - Analytics Platform - Matomo