AH01797 client denied by server configuration

Support & Bugs
1

i have this server log errrors. the client IP is my server provider host ip and is not blocked in htaccess or somewhere. i have no problems with the dashboard in self hosting matomo installation just this error logs

the errors are entered in the logs when I visit the settings under “index.php?module=CoreAdminHome&action=home” but not in the normal dashboard

[access_compat:error] [pid 6012] [client 87.xxx.xxx.xx] [host www.example.com] AH01797: client denied by server configuration: /is/htdocs/wp99/www/html/stats/config/config.ini.php
[access_compat:error] [pid 6012] [client 87.xxx.xxx.xx] [host www.example.com] AH01797: client denied by server configuration: /is/htdocs/wp99/www/html/stats/tmp/cache/tracker/matomocache_general.php
[authz_core:error] [pid 6025] [client 87.xxx.xxx.xx] [host www.example.com] AH01630: client denied by server configuration: /is/htdocs/wp99/www/html/stats/tmp/
[authz_core:error] [pid 6028] [client 87.xxx.xxx.xx] [host www.example.com] AH01630: client denied by server configuration: /is/htdocs/wp99/www/html/stats/tmp/empty
[authz_core:error] [pid 6030] [client 87.xxx.xxx.xx] [host www.example.com] AH01630: client denied by server configuration: /is/htdocs/wp99/www/html/stats/lang/en.json

2

Check answers here:

Normally you should not edit /etc/apache2/sites-enabled/domain.conf on Apache servers.

I think you have a miss-configuration on your server.

I’ve never had an error like that, I’d test it for a domain first.

I saw some answers here too:

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