I’ve updated the Matomo version to the latest 3.8.0 but after the update it started to output the error:
’Error: Wrong Username and password combination.?
I have done some troubleshoot in order to check the connectivity and I’m having no luck.
from this command output it seems that the connectivity is OK:
console loginldap:synchronize-users --login= -vvv
DEBUG [2019-01-23 11:26:44] 41820 UserSynchronizer::makeConfigured(): LDAP access synchronization not enabled.
DEBUG [2019-01-23 11:26:44] 41820 UserSynchronizer::makeConfigured: configuring with defaultSitesWithViewAccess =
Synchronizing ‘’… DEBUG [2019-01-23 11:26:44] 41820 Model\LdapUsers: start getUser() with [array]
DEBUG [2019-01-23 11:26:44] 41820 Calling ldap_connect(’<server_ip>’, 389)
DEBUG [2019-01-23 11:26:44] 41820 ldap_connect result is [resource]
DEBUG [2019-01-23 11:26:44] 41820 anonymous ldap_bind call finished; connection ok
INFO [2019-01-23 11:26:44] 41820 LdapUsers::makeLdapClient: Using LDAP server 192.168.137.140:389
(…)
DEBUG [2019-01-23 11:26:44] 41820 ldap_bind result is ‘1’
from piwik.log got no errors:
INFO LoginLdap[2019-01-23 11:37:15 UTC] [da04d] LdapUsers::makeLdapClient: Using LDAP server <server_ip>:389