After Login - White Page


i use Piwik 1.9.
I make the upgrade and the first 3 days all is ok.
Now, if i login i see “Lade Daten” and then all is cleared ans i see only a white page.

I checked other browsers an other Devices like Smartphone ans Tablet.
All the same.

I upload all the files once again.
I only kept the config files.

I doesnt fix it.

Is there anybody could help?


see Troubleshooting - Analytics Platform - Matomo

My provider didn´t change the php.ini

I add now:

disable_merged_assets = 1

to my config/config.ini.php

It doesn´t help.
Is there any other soultion i could try.

if you only see a pure white page, there is a server error -> check your server error log file for more information ?

The pure white Page is shown after 0,5 seconds.

Before i can see the loading page -> see attached Image

[attachment 905 piwik.png]

Now i make the update to 1.9.1
It doesnt help

Can you setup the automatic report processing as explained in: How to Set up Auto-Archiving of Your Reports - Analytics Platform - Matomo ? this should fix the problem :slight_smile: