Abandonment tracking?


#1

Hello,

I have some questions re. cart abandonments:

  • How can I see details for each abandonment?
    • Can I create a segment for visits w/abandoned cart? I didn’t see any option like that in the segment menu
    • How can I view the visit logs for visits with cart abandonments? I couldn’t find this information in the e-commerce section nor in the visitor log section, although I guess if I figure out how to segment by abandonment, I could just go to visitor log…

Thanks.


(Matthieu Aubry) #2

Create a segment with Ecommerce visit status = abandonedCart OR Ecommerce visit status orderedThenAbandonedCart

Then look at Visitor Log: you should see some information about these visits.

Cheers!