After migrating from piwik 2.3 to 2.8 (with db upgrades that took about 1.5 hours) and still now that
we are on 2.8.3, I still get his error:
Fatal error: Internal Server Error
You can restart the import of “/tmp/piwik11832” from the point it failed by specifying --skip=3200 on the command line.
If I add the parameter ‘–skip=3200’, I still get the same error and recommendation of ‘–skip=3200’. I do not
see anything in /var/log/httpd/error_log.
Any suggestions of where to look for more information or do? This is true on all the ‘-idsites’ I have tried it on,
just different lines numbers. Should I rebuild our db from scratch?
I added the ‘-d’ option to the import_logs.py command and got:
9600 lines parsed, 1652 lines recorded, 65 records/sec (avg), 0 records/sec (current)
2014-11-04 08:38:01,705: [DEBUG] Error when connecting to Piwik: HTTP Error 500: Internal Server Error
2014-11-04 08:38:01,730: [DEBUG] Error when connecting to Piwik: HTTP Error 500: Internal Server Error
9600 lines parsed, 1652 lines recorded, 63 records/sec (avg), 0 records/sec (current)
2014-11-04 08:38:02,779: [DEBUG] Error when connecting to Piwik: HTTP Error 500: Internal Server Error
9600 lines parsed, 1652 lines recorded, 61 records/sec (avg), 0 records/sec (current)
2014-11-04 08:38:04,014: [DEBUG] Error when connecting to Piwik: HTTP Error 500: Internal Server Error
Fatal error: Internal Server Error
You can restart the import of “/tmp/piwik11832” from the point it failed by specifying --skip=3200 on the command line.
This is the last several lines of output. I even tried ‘-ddd’ as suggested in one article, but no difference in output.
Let me know if there is anything else I can do to help resolve this. As of right now, we can’t process logs.
One slight “improvement”, it now says ‘–skip=3215’.
We got this same error and we had to disable LDAP auth. Apache’s error log indicated this (Error in Piwik (tracker): Authentication by password hash is not supported when authenticating by LDAP.
)