[2.6.1, Privacy] Button "Save" doesn't work


#1

Hi Piwik Team,

My database is becoming huge and it takes 18 minutes to load on my spare server, so I’ve decided to try to “purge” it. I have run “console core:archive” successfully (20 minutes on first run) but it didn’t reduce dump size. So I have activated plugin “Privacy” to try the “delete old visitor logs” feature. I set it to “Yes, 365 days” but when I click on the “Save” button, nothing occurs, not even an error in my Firefox javascript console :-/

Piwik version = 2.6.1


(Matthieu Aubry) #2

It will delete the data on a schedule the next time your task runs. make sure you setup Cron as explained in How to Set up Auto-Archiving of Your Reports - Analytics Platform - Matomo


#3

OK, I understand what it is supposed to do. It just doesn’t save the configuration I ask. The “Save” button looks like there is a “return false” in javascript (you get the idea…).


#4

Actually, javascript seems to be broken on privacy settings page with Firefox. This is why the “Save” button doesn’t work (and many other things). I have opened Chromium and it worked.

I have set “Regularly delete old visitor logs from the database” to Yes, on 365 days and ran a purge. The database was slightly reduced (80MB less) but most important : the load time on my spare server went from 18 minutes (1080 seconds) to 0.6 minute (40 seconds) and this is really what I wanted.

I thought the probleme was on archive_numeric_* and archive_blob_* but I think I was wrong.


(Matthieu Aubry) #5

I tried the Privacy page and it seems to work fine for me. Can you see an error in your browser console ? or maybe you can try refresh the browser cache and try again?