2.14.0 / 2.14.1 / 2.14.2 No longer tracking. Downgrade db?


#1

It has been 2 weeks since Piwik has logged any visitors since upgrading to 2.14.0 and has continued to 2.14.2.

Is there a procedure to downgrade a database back down to 2.13.1 so I can reinstall 2.13.1 and continue using Piwik?


#2

Hi,

I have the same problem (or not, it’s possible !).

Have you an error when you execute the command for archiving (/path/to/piwik/console core:archive --url=http://example.org/piwik/ - see How to Set up Auto-Archiving of Your Reports - Analytics Platform - Matomo) ?

I have :

[Zend_Db_Statement_Exception]
SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘piwik.piwik_segment’ doesn’t exist

[PDOException]
SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘piwik.piwik_segment’ doesn’t exist

However, it works when i try to refresh data consulting stats from the browser.

Sorry for my bad english.


(Matthieu Aubry) #3

Rigid,

Can you try to troubleshoot your Piwik by following these steps? Tracking HTTP API: API Reference - Matomo Analytics (formerly Piwik Analytics) - Developer Docs - v3