2.1.0 missing elements


#1

On the Device detection page, their are missing images, please see attached file for example.


#2

Go to “System Check” and verify if “File Integrety” displays an error.


#3

[quote=null-minus-null]
Go to “System Check” and verify if “File Integrety” displays an error.[/quote]

no problems with that,

the issue was i did not have the permissions to view images, no image showed anywhere, the iussue did not happen after update from 2.0.3 to 2.1.0, it was after i updated a security plugin in piwik, but this was done one after the other so not sure what tragged the issue.

i have set chmod 777 on the plugins folder and all images are showing again!!


#4

Hi Piwik Community!

I have a similar issue on one of my Piwik installations:

As for the device detection it occurs that all devices are shown with the summed up values “unknown”
Neither device type, nor device brand/device model are shown. (see screenshot)
This only occurs for one installation - the other works quite good.

Everything seems to be correct but the metadata via tracking API says:
‘logo’ => ‘plugins/DevicesDetection/images/screens/unknown.gif’

Does anyone know how to fix the problem?

Thx


(Matthieu Aubry) #5

Have you enabled the DeviceDetection plugin?


#6

Although updated it might have been the plugin…

Problem solved thank you!!