2.0 upgrade breaks CSS

Support & Bugs
1

After upgrading to Piwik 2.0 I lost all CSS/styling. It was all fine prior to the upgrade.

Any suggestions?

2

Can you try this trick: Piwik reporting UI doesn't have any css style or, the menu text appears on a white background, or I get JavaScript errors in the Piwik UI. How to fix this display problem? - Analytics Platform - Matomo

3

I actually tried both of those suggestions, but without any luck.

4

if you have a file in plugins/.htaccess -> delete it

If not, PM me access to your Piwik + link to this post and I will take a look

5

When I go to your Piwik I get 500 error at http://www.xxxxxxx.com/analytics/piwik/index.php?module=Proxy&action=getCss&cb=3c5ea4b243a7e84dfd35bb9cb38f6826

So can you look at your error log file and see what errror is there?

6

Could it be because the plugins/.htaccess file was not in place? I’ve put it back so maybe you won’t get a 500 this time.

I’m not seeing a 500 error even when I use a browser that does not have a Piwik cookie.

My error log shows this, which is my IP, but may be related:


[Tue Dec 24 09:25:10 2013] [warn] [client 216.19.25.226] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 32 bytes) in /var/www/vhosts/theglassbabybottle.com/httpdocs/analytics/piwik/vendor/leafo/lessphp/lessc.inc.php on line 380, referer: http://www.theglassbabybottle.com/analytics/piwik/index.php?module=CoreHome&action=index&idSite=1&period=day&date=yesterday
[Tue Dec 24 09:26:49 2013] [warn] [client 216.19.25.226] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 26 bytes) in /var/www/vhosts/theglassbabybottle.com/httpdocs/analytics/piwik/vendor/leafo/lessphp/lessc.inc.php on line 377, referer: http://www.theglassbabybottle.com/analytics/piwik/
[Tue Dec 24 09:27:19 2013] [warn] [client 216.19.25.226] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 32 bytes) in /var/www/vhosts/theglassbabybottle.com/httpdocs/analytics/piwik/vendor/leafo/lessphp/lessc.inc.php on line 309, referer: http://www.theglassbabybottle.com/analytics/piwik/index.php?module=CoreHome&action=index&idSite=1&period=range&date=last7
[Tue Dec 24 09:27:37 2013] [warn] [client 216.19.25.226] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 32 bytes) in /var/www/vhosts/theglassbabybottle.com/httpdocs/analytics/piwik/vendor/leafo/lessphp/lessc.inc.php on line 377, referer: http://www.theglassbabybottle.com/analytics/piwik/index.php?module=CoreHome&action=

Also found this…is this you?


[Mon Dec 23 17:25:41 2013] [warn] [client 125.239.174.172] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 32 bytes) in /var/www/vhosts/theglassbabybottle.com/httpdocs/analytics/piwik/vendor/leafo/lessphp/lessc.inc.php on line 377, referer: http://www.theglassbabybottle.com/analytics/piwik/
[Mon Dec 23 17:25:48 2013] [warn] [client 125.239.174.172] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 81 bytes) in /var/www/vhosts/theglassbabybottle.com/httpdocs/analytics/piwik/vendor/leafo/lessphp/lessc.inc.php on line 211
7

PHP Fatal error: Allowed memory size of

8

My web host increased PHP RAM allocation from 32MB to 64MB and that seems to have solved the problem. Thanks for your help!