100 % bounce rate has a bug

Support & Bugs
1

Hi!
We still have problems with the bug: https://github.com/matomo-org/matomo/issues/6225
Any idea of when it can be fixed?

It is irritating that we can not trust the value of bounce rate.
We have noticed we get 100% bounce rate on pages, but the transition report show that visitors visited pages before and after. So the bounce rate should not be 100% for such pages.

Grateful for your reply!
Best regards,
Evelyn

2

Hi @E111
In your case, I nthink you should create a new bug ticket in the Matomo GitHub repo.

3

Hi!
Thanks for your response!
After some investigating we think it is not a bug but a misunderstanding about how bounce rate is calculated. See this post which explains it more: https://github.com/matomo-org/matomo/issues/6225

Best regards,
Evelyn

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