0 visites since piwik 1.8!

Support & Bugs
21

Here we speak about update to 1.8, then all this point seam be correct (because it worked before).

22

[quote=NHLfan]
Hi,

Do you have the GeoIP plugin active?

I had the same problem since 1.8.1

I’ve solved it, by disableing the GeoIP plugin.[/quote]

Same here, nos stat after updating to 1.8.2… After deactivating the GeoIP-plugin, PIWIK works again.

23

Folks,

I don´t have GEO IP, but my visits has been going down, so far I haven´t found the issue …
I´ve tried to downgrade piwik javascript to version 1.5.1 because this version used to work very well but in vain .

24

[quote=matt]
There are 2 problems discussed in this tread

  1. returning visitors not working well — please report your issue in this thread instead: 301 Moved Permanently

  2. no visit since Piwik 1.8 ---- see this FAQ: Troubleshooting - Analytics Platform - Matomo

Hi ramilani12,

you have problem Nr 1 (es decir menos visitantes de retorno) not Nr. 2 (no counts). This is discussed here:301 Moved Permanently