Wrong idcookie one visitor is shown as eight :(

(Oliver Lippert) #1

Hey Guys,
yesterday I got an freaky problem: One visitor was analysed as eight…

Because the visitor_idcookie don’t match for each entry in piwik_log_visit… but config_md5config and location_ip and location_provider was equals in each entry…

Look at the attachment, I can’t describe it very well… Can you guys tell me what Piwik/what I did wrong, that this one guy is counted to 8 visits?

All of my websites are “low traffic” for you, this one website has about 9 -> 25 unique visits per Day, so this problem is “big” for me, it destroys the analytics :confused:

Pleas give me some information, thank you for all answers :slight_smile:

warm reguards,

(Matthieu Aubry) #2

This is a known bug, there are already many posts about this on the forum Edge case: each page is a new visit · Issue #1916 · matomo-org/matomo · GitHub

(Oliver Lippert) #3

I think theres no fix in Piwik 1.2, right? The Bug is still open?

(Thomas Seifert) #4

Well, you can see in the bug that its closed and it was fixed in 1.1.2beta.

(Oliver Lippert) #5

Oops, dont looked in the headline, just seend the linethrough-stylie in Piwik 1.2…

Sry thatfor.

Thanks for the quick reply.