WP-Matomo 1.0.23 was not able to connect to Matomo using your configuration

In the last few weeks, out of the sudden, my wordpress plugin cant connect with matamo

does anyone have the similar issue and having to know why and how to solve it?

Thanks a lot!

Hi,

The error sounds like your Webserver running the website doesn’t trust the HTTPS certificate of your Matomo server. So make sure HTTPS is set up correctly (e.g. using https://www.ssllabs.com/ssltest/) and make sure your wordpress-webserver has the latest CA certificates and therefore trusts the HTTPS certificate