For some reason when I add a widget to the dashboard it won’t save it, what am I doing wrong?
please describe procedure on how you try to save tehm on dashboard
I don’t save it at all, I thought it should auto save the layout, if I add a widget and move to another page I get an error saying something like opps can’t do that.
ok i think i have a better idea, Could you make a screen grab of the error. I wondered also could you try and use a different browser?
The error I get when saving settings is Oops… problem during the request, please try again
The only way I can edit things like exclude IP’s is directly in the DB, I’ve tried different browsers and I’ve also installed a new copy in another directory, with a new DB still the same
Also if I add a goal for example paypal/review the / get’s changed to %20 same with spaces in the name of the goal
Have you contacted Admin?
I am the only user
Ok this could be memory related. Have you upped the memory limit in your php.ini? if your are at 126 try bumping up to 256 etc…
Also a cronjob could help. If you have a site thats been running for a while this would help memory issues.
In my php.ini it says memory_limit = 256M in my .htaccess it’s php_value memory_limit 512M
What do I need a cron job to do?
See teh link in my post
Linux/Unix: How to Set up a Crontab to Automatically Archive the Reports.
I thinking the reports may need to be archived so they do not consume so much memeory.
There are no reports to archive as I’ve done a clean install of it, twice now.
Hmmmm om lets start from teh base…
How did you upload the install files? What is your server stats as far as OS etc…?
I’ve uploaded them using FTP and also used wget in SSH, I’m using CentOS and have the following installed, the server is dedicated with 8GB of ram
the ionCube PHP Loader
PHP 5.3.8 (cli) (built: Oct 31 2011 18:26:52)
Copyright © 1997-2011 The PHP Group
Zend Engine v2.3.0, Copyright © 1998-2011 Zend Technologies
with eAccelerator v0.9.6-svn358-dev, Copyright © 2004-2007 eAccelerator, by eAccelerator
with the ionCube PHP Loader v4.0.7, Copyright © 2002-2011, by ionCube Ltd.
ok Im also using cent OS with no problems. but I have a lower version of apache php. Did you recently update to run the newer 5.3 php extension?
From a memory aspect can you check teh memory allocated to php perhaps that needs to be bumped up?
I haven’t updated php for a while, I’ve just upped the memory limit to 512 and thats not helped
ok just relooking at your screen grab to clarify, that is a website on website management, the error of a widget you mentioned earlier can you put a screen grab of that? I just want to clarify is it in dashboard or web site maangement or both you get anerror?
There is nothing to see on the screen, I move the widgets or add new ones when I go back to the page the are all back to default, but sometimes I see the message Oops… problem during the request, please try again
Can you find anything in the various apache logs that could help?
I don’t really know what I’m looking for or in which but I can’t see anything obvious