Why is the visitor split into two?

einserpirelli May 20, 2023, 6:44pm 3

Here are two same problems without result but i don´t use the Tag-Manager.

Matomo two unique visitor recorded for a single user for visit and events separately Support & Bugs

I have added two pieces of code to my website : Matomo Javascript code Matomo Tag Manager code (1 Variable & 3 Triggers) Position of the tracking code places on the html file : <head> <tag-manager code> ........... ........... <tracking-code> </head> Usually when a user visits the page their Visit Actions and Events should come under a single user like https://user-images.githubusercontent.com/51264444/75516583-d5c3fa80-5a22-11ea-9c0b-0533a92e1a1b.png But in my case there are two separate …

Tag Manager events are track in a separate Visitor profile Tag Manager

Hi, I managed to push UserId to Matomo Tag Manager data layer and use it in Container’s configuration. Tag Manager now tracks UserId’s successfully. The problem is, that there are now two visitor profiles listed for the same UserId, at Visits in Real Time section on Dashboard. One of each is tracking Tag Manager events only, and the other is tracking everything else. [image] Am I missing any additional configuration, in order to combine both reports. I would assume that visits with the same …

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