Why do Matomo and WordPress Statistics show different results?

[corneliagerlach]

We have a wordpress based website and we are using both Matomo and WordPress Statistics to analyze our traffic – and there is a big difference in numbers between Matomo and the Wordpress Statistics.

Wordpress counts 66.061 visits for last week, Matomo counts 12.039.

We´ve been discussing the topic at our meeting - could the reason be that something went wrong when implementing Matomo on our pages? Or what else could be the reason for such a big difference?

[melbao]

@corneliagerlach

We´ve been discussing the topic at our meeting - could the reason be that something went wrong when implementing Matomo on our pages?

Maybe, that know only you. check, check, … use the browser inspector → console and/or network.

@corneliagerlach

Or what else could be the reason for such a big difference?

Both tracking is not equal. Please tell your matomo tracking methode. Maybe solved it with using the matomo image tracking.

How do I enable tracking for visitors when JavaScript cannot be used on a...

Please consider, that no JavaScript is active, that activate the image attribute loading="lazy".

[heurteph-ei (Philippe)]

Hi @corneliagerlach
Another possible reasons:

Why do Matomo data reports differ from Google Analytics and other analytics...