Where is my account for subscription

I am a subscriber or at least I was until recently. However I can’t find anywhere on the main site to login and check my subscription ? I can log into the forums okay.
Very confusing.


When signing up, you should have got a Mail that tells you the Matomo subdomain you chose (something like yoursubdomain.matomo.cloud).

If you need more help, please contact the Matomo Cloud support at https://matomo.org/support/

Hello Lukas, This is self hosted version.


In that case you can simply log-in wherever you installed Matomo.

Or are you referring to the account to the premium-plugin store? That one you can find here: https://shop.matomo.org/my-account/

Had a kind off similar problem but it is resolved now. Thanks