When we migrate to other Server Visitor Log IP always is 255.255.255.2


(kory) #1

Hi, we migrate Piwik to a new Server, in both Servers using GeoIP Plugin

But in the new Server when we try to see Visitor Logs the IP show only 255.255.255.255 and not the IP from my visits and in the other Server we can see fine the IP address

And in the Logs are no errors

I don’t know what is wrong.

Any Ideas

Best Regards


(vipsoft) #2

ipv6 is not currently supported


(kory) #3

Thanks for your Answer, but i’m using IPv4


(vipsoft) #4

Are you sure? Otherwise, you should check any proxy/firewall settings, and Apache configuration.

If you want, PM your phpinfo for both servers, and I’ll take a quick look.


(kory) #5

[quote=vipsoft @ May 15 2010, 06:46 PM]Are you sure? Otherwise, you should check any proxy/firewall settings, and Apache configuration.

If you want, PM your phpinfo for both servers, and I’ll take a quick look.[/quote]
I’ll send you PM, but im not sure how to check if im using IPv6, i supouse im using IPv4 because my provider give me normal IP and with ping6 dont have answer only with normal ping

You make me think about check proxy and firewall i’m not have anything, but if i have IPv6 or my provider has a Firewall maybe it can afect the new information, but not old information.

Or im wrong?

PS In apache i have the same configuration

Best Regards