I have installed Piwik 2.12.1 on my server and check about 70 websites with it.
Some of the user asked me why the automatically report send function doesn’t work anymore.
If I click the button to send report manually, I receive the mail as usual, but the system doesn’t do it
on schedule base automatically.
I run PHP 5.3.3.
etofi: one reason for not sending at all can be that the memory limit set for php is reached. That depends on the “amount of work” to do. So, it can be ok with one run and not ok with another run. It can also be ok with a manual run and not with the automated run as the data changed between the two runs. Check your php logs for thsi error!
Maik: wait until the next time it should run. It’s possible that the first run after an update is “skipped”. If you still don’t get it next time wait one day just to be sure before you report back here. As you can see in my post, I was getting the report skipped with the first run and then I got it one day later from the second run on …
[15-Apr-2015 14:54:03 UTC] PHP Fatal error: Out of memory (allocated 72876032) (tried to allocate 3040 bytes) in /home/www/analytics.xxxxx.de/libs/pChart2.1.3/class/pImage.class.php on line 93
I have a PHP memory limit of 256MB - is that not enough?