"visits are ignored by Piwik" but they are NOT ignored

lignum · March 3, 2020, 9:18am

“visits are ignored by Piwik” but they are NOT ignored
why?
this happened today first time in my life
i use piwik for about 10 years

Lukas · March 3, 2020, 9:31am

Hi,

Can you please provide more details on what you are doing, what you are expecting to happen and what is happening?

lignum · March 3, 2020, 2:41pm

Are u ok?

I expect my visits are ignored ()

But they are not ignored

lignum · March 3, 2020, 2:43pm

i use piwik for many years
never happened like this

Lukas · March 3, 2020, 5:13pm

Hi,

I’m fine, thanks.

There have recently been a few changes in Chrome on how cookies are handled which are supported in Matomo 3.13.3. So please make sure that you are using the latest version.

Lukas · March 5, 2020, 8:54am

3 posts were split to a new topic: Visits are not ignored correctly

lignum · March 4, 2020, 7:02pm

I have found the problem.
It is my fault.
I have used the same Tracking code (ID: 1) on different sites without adding these site to the list (Manage Websites > Add a new website red button).

Thank you very much for your help!