visitorType API parameter does not return expected results

We are registering visits from an Android application. When viewing from the dashboard visits and unique visitors are accurately reflected, however, when calling API method VisitsSummary.getUsers and providing parameter &segment=visitorType==returning the value returned is always zero. The user visits all register as new users even though the users have multiple visits across several days.

Hi there,

Does it work for your visits registered from a Website? (ie. does it only fail for the Android app?)

if so, maybe it’s a bug / missing feature in the Android SDK. Could you please create an issue in the tracker at: Issues · matomo-org/piwik-sdk-android · GitHub ?

I will check that out. Thanks for the response.

Website visits do seem to distinguish between visitorType’s